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Order Cancellation and Refund policy

Here’s an updated Order Cancellation and Refund Policy for Qudarat Innovations FZE:

At Qudarat Innovations FZE, we strive to provide the best possible service to our customers. Please review our Order Cancellation and Refund Policy below:

Customers have the right to cancel an order within 5 minutes of placing it on our application. After this period, cancellations may not be processed as the service may have already commenced.

Refunds are permitted up to 30 days from the date of purchase. To request a refund, please contact our customer service team with your order details. Refunds will be processed using the original payment method and may take up to 14 to 45 days, depending on your payment provider.

While we make every effort to ensure that all pricing and descriptions on our website and application are accurate, errors may occur. We reserve the right to cancel any order based on inaccurate information, including but not limited to pricing errors or incorrect descriptions.

In some cases, an order may be cancelled by a service provider after you have received a confirmation that it has been sent to the service provider. Qudarat Innovations FZE and our partner service providers reserve the right to cancel any order, before or after acceptance. If your order is cancelled, you will be notified immediately, and a refund will be processed as per our refund policy.

If you have any questions or concerns regarding our Order Cancellation and Refund Policy, please contact us at:

Office C1-616, Ajman Freezone C1 Building,  

Shk Rashid Bin Saeed Al Maktoum St.,  

Ajman, United Arab Emirates

Telephone: (+971) 6 525 5965  

E-mail: info@qudarat-innovations.com