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Terms & Conditions

The following Terms and Conditions (“T&Cs”) govern your use of our website, application, and services. By accessing or using our website, application, or services, you confirm that you understand these T&Cs and agree to comply with them.

We reserve the right to modify these T&Cs at any time. Any changes will be posted on our website, and you are encouraged to review them regularly. Your continued use of our website, application, or services after the changes become effective constitutes your acceptance of the revised T&Cs. If you do not agree with any changes, you should cease using our website, application, and services immediately.

Qudarat Innovations FZE is domiciled in the United Arab Emirates. If you access our website from locations outside the UAE, you are responsible for ensuring compliance with local laws. You may not use, export, or re-export any materials from this website in violation of applicable laws or regulations, including UAE export laws and regulations. The laws of the United Arab Emirates shall govern the use of our website, application, and services, without regard to conflict of laws principles. All disputes arising in connection with these T&Cs shall be resolved exclusively by the courts of competent jurisdiction in the UAE.

Users of our website who are minors (under the age of 18) are not permitted to register as users or transact on the website or application.

Payments can be made either by cash or online using Visa or Mastercard debit and credit cards through our secure payment gateway. When booking a service, the total charge will be applied at the time of booking. All online purchases are governed by the terms and conditions of the respective merchant service providers. Please review the relevant merchant service provider’s user agreement and privacy policy before entering any transaction. The price and currency you select at checkout will be the price and currency charged to your card and reflected on your transaction receipt. All refunds will be processed using the original method of payment and will be completed within 14 to 45 days, depending on your credit card issuing bank.

All prices listed online and in quotations are exclusive of the government VAT, which is charged at a rate of 5% in accordance with UAE law. VAT will be applied to the final invoice.

You are permitted to access and use this website and the Qudarat Innovations application for personal, non-commercial purposes only. This means that you are not allowed to duplicate, download, publish, modify, or otherwise distribute any material from this website or application for any purpose other than personal use, unless specifically authorized in writing by Qudarat Innovations FZE. This website may not be used for commercial purposes, including but not limited to conducting sales of merchandise or services. You must obtain prior written consent from Qudarat Innovations FZE to make any commercial offers on the website, including advertising, solicitations, links, or any other form of communication. Violations of this provision may result in legal action, including the removal of offending communications and barring violators from accessing the website.

Users who unlawfully transmit copyrighted material without a license, express consent, valid defense, or fair use exemption may have their privileges terminated. By submitting information to this website or application, you warrant that the information does not violate the copyrights or other rights of third parties.

All materials presented on this website and application are the intellectual property of Qudarat Innovations FZE and are protected by international intellectual property laws. These materials may not be copied or redistributed in whole or in part without the prior written consent of Qudarat Innovations FZE.

In no event shall the aggregate liability of Qudarat Innovations FZE exceed the amounts actually paid by you for the specific service giving rise to such a claim. Qudarat Innovations FZE shall not be liable to any party for any indirect, punitive, special, exemplary, incidental, consequential, or other damages of any type or kind (including, but not limited to, personal injury, loss of data, revenue, profits, use, or other economic advantages). The company shall not be liable for any loss, damage, or injury incurred by you, including but not limited to any loss, damage, or injury arising out of or in connection with the use or inability to use the service or application, any reliance on the completeness, accuracy, or existence of any advertising, or as a result of any relationship or transaction between you and any third-party service provider, advertiser, or sponsor whose advertising appears on the website or is referred by the service or application, even if Qudarat Innovations FZE or its licensors have been previously advised of the possibility of such damages.